At Ovul Concierge (referred to as "we," "us," or "our"), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our fertility concierge services.

1. Information We Collect:
   a. Personal Information: We may collect personal information, such as your name, contact information, and demographic details when you provide it to us voluntarily.
   b. Health Information: To provide you with the best possible services, we may collect health-related information, including your medical history, fertility-related details, and preferences.
   c. Usage Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, referring/exit pages, and operating system.

2. Use of Information:
   a. We use the collected information to provide you with personalized fertility concierge services, including health referrals in various areas.
   b. Your health information is shared with our partnered practitioners and providers who have a holistic approach, only as necessary to facilitate your care.
   c. We may use your information for internal purposes, such as improving our services, conducting research, and analyzing trends.

3. Disclosure of Information:
   a. We may disclose your personal information to our trusted partners, including practitioners and providers, to ensure the delivery of comprehensive and holistic care.
   b. We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
   c. We will not sell, rent, or lease your personal information to any third parties for marketing purposes.

4. Data Security:
   a. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   b. Despite our efforts, no security measure is perfect, and we cannot guarantee the absolute security of your information.

5. Third-Party Websites:
   Our website may contain links to third-party websites. We have no control over their privacy practices, and we are not responsible for the content or activities of those websites. We encourage you to review their privacy policies before providing any personal information.

6. Changes to the Privacy Policy:
   We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised policy on our website.

7. Contact Us:
   If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [email address].

Terms and Conditions:

Please note that the following terms and conditions govern your use of the Ovul Concierge website and services:

1. Acceptance of Terms:
   By accessing or using our website or services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.

2. Use of Services:
   Our services consist of providing fertility concierge services, including health referrals. The information and services provided on our website are not a substitute for professional medical advice, diagnosis, or treatment.

3. User Responsibilities:
   You are responsible for providing accurate and up-to-date information when using our services. You agree not to misuse our website, interfere with its operation, or attempt unauthorized access or transmission.

4. Intellectual Property:
   All content on our website, including text, graphics, logos, and images, is protected by intellectual property laws and is the property of Ovul Concierge or its licensors. You may not reproduce, distribute, or modify any content without our prior written consent.

5. Limitation of Liability:
   We strive to provide accurate and up-to-date information, but we do not guarantee the completeness or accuracy of the content on our website. We are not liable for any direct or indirect damages resulting from your use of our website or services.

6. Indemnification:
   You agree to indemnify and hold Ovul Concierge and its affiliates, partners, and employees harmless from any claims, losses, or damages arising out of your use of our website or services or your violation of these terms and conditions.

7. Governing Law and Jurisdiction:
   These terms and conditions are governed by the laws of Hong Kong. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hong Kong.

8. Modifications:
   We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.